Resisting the Urge to Document Everything Everywhere

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2025-05-31 20:25:32 -

Why I don't document quirks of a feature on the feature itself. Every product manager knows this situation: A user works with feature X1. They find a limitation / bug / quirk and want to work around it. The perfect workaround or alternative is feature X2, but without knowing that X2 exists, the user doesn’t find it and spends a lot of time looking for it. The user requests X2 be...

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